Missing Directory settings

[GroupOne_Support]

Good afternoon Yealink forums,

Have you ever seen this issue where the Directory is completely missing for disabled and enabled? I am not even able to assign default directory when the user hits the directory button.


account.1.enable = 1
account.1.auth_name = 3803
account.1.user_name = 3803
account.1.password = [REDACTED]
account.1.shared_line = 0
account.1.subscribe_mwi = 1
account.1.sip_server.1.address = [REDACTED]
account.1.sip_server_host = [REDACTED]
account.1.sip_server.2.address = %NULL%
account.1.outbound_port = 0
account.1.outbound_host = [REDACTED]
account.1.outbound_proxy_enable = 1
account.1.transport = 0
account.1.naptr_build = 0
linekey.1.line = 1
linekey.1.type = 15

account.2.enable = 0
account.3.enable = 0
account.4.enable = 0
account.5.enable = 0
account.6.enable = 0
account.7.enable = 0
account.8.enable = 0
account.9.enable = 0
account.10.enable = 0
account.11.enable = 0
account.12.enable = 0

#Time set by pulling timezone from the Line 1 users's timezone on the NMS server
local_time.time_zone = -8
local_time.time_zone_name = United States-Pacific Time


#Below are options and overrides
account.1.display_name = [REDACTED]
account.1.fallback.redundancy_type = 1
account.1.label = 3803
account.1.sip_server_type = 0
auto_provision.power_on = 1
auto_provision.repeat.enable = 1
auto_provision.repeat.minutes = 1440
custom.features.redial_via_local_sip_server.enable = 1
directory_setting.history.enable = 0
directory_setting.local_directory.enable = 0
directory_setting.remote_phone_book.enable = 1
directory_setting.url = http://[REDACTED]/frm/yealink_directory_setting.xml
distinctive_ring_tones.alert_info.1.ringer = 3
distinctive_ring_tones.alert_info.1.text = Internal
features.redial_via_local_sip_server.enable = 1
features.remote_phonebook.enable = 1
features.remote_phonebook.flash_time = 3600
features.voice_mail_tone_enable = 0
linekey.1.label = Park
linekey.1.line = 1
linekey.1.pickup_value = %NULL%
linekey.1.type = 11
linekey.1.value = ***
local_time.ntp_server1 = pool.ntp.org
local_time.ntp_server2 = time.nist.gov
local_time.summer_time = 2
local_time.time_format = 0
phone_setting.warnings_display.mode = 0
programablekey.1.label = %NULL%
programablekey.1.line = 1
programablekey.1.pickup_value = %NULL%
programablekey.1.type = 28
programablekey.1.value = %NULL%
programablekey.1.xml_phonebook = %NULL%
programablekey.2.label = %NULL%
programablekey.2.line = 0
programablekey.2.pickup_value = %NULL%
programablekey.2.type = 61
programablekey.2.value = %NULL%
programablekey.2.xml_phonebook = -1
remote_phonebook.data.1.name = Company Directory
remote_phonebook.data.1.url = [REDACTED]
transfer.dsskey_deal_type = 1
voice_mail.number.1 = 5001
voice_mail.number.10 = 5001
voice_mail.number.11 = 5001
voice_mail.number.12 = 5001
voice_mail.number.2 = 5001
voice_mail.number.3 = 5001
voice_mail.number.4 = 5001
voice_mail.number.5 = 5001
voice_mail.number.6 = 5001
voice_mail.number.7 = 5001
voice_mail.number.8 = 5001
voice_mail.number.9 = 5001

[digiaustin]

Hey!

I just had this happen to me too.
Looks like an contacts XML file caused my issue.
I attempted to push a contacts xml file via autoprovision but instead it just wiped out all directory options.

All the ones that should be there are just gone.

Ever find out a fix? I'm gonna try a factory reset here in a second.