T46S multiple line - on hold issue

[sprintership]

Experts,

i know I am missing something. I have three lines configured as:
linekey.1.value = 0
linekey.1.line = 1
linekey.1.type = 15
linekey.1.value = 0
linekey.2.line = 1
linekey.2.type = 15
linekey.2.value = 0
linekey.3.line = 1
linekey.3.type = 15
linekey.3.value = 0

If somebody 1 calls (line 1) I can put that on hold
if somebody 2 calls I cannot put that on hold = I can only swap it
if somebody 3 calls I can put that on hold

If I have all 3 lines I can all put on hold - how can I fix the option 2 with two lines = I would like to put second line on hold as well. I know I am missing something here.

[Yisroel_MongoTEL]

(11-23-2019 01:17 AM)sprintership Wrote:  Experts,

i know I am missing something. I have three lines configured as:
linekey.1.value = 0
linekey.1.line = 1
linekey.1.type = 15
linekey.1.value = 0
linekey.2.line = 1
linekey.2.type = 15
linekey.2.value = 0
linekey.3.line = 1
linekey.3.type = 15
linekey.3.value = 0

If somebody 1 calls (line 1) I can put that on hold
if somebody 2 calls I cannot put that on hold = I can only swap it
if somebody 3 calls I can put that on hold

If I have all 3 lines I can all put on hold - how can I fix the option 2 with two lines = I would like to put second line on hold as well. I know I am missing something here.

The advanced way to change this would probably be by working with the Custom SoftKey settings.

But why not just use the physical Hold button on the phone, which does work as expected without any issue?