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Yealink Forums » IP Phone Series » General topics » Cannot get NTP to work Prodigy Mexico

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Cannot get NTP to work Prodigy Mexico
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alegonzav Offline
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Post: #1
Cannot get NTP to work Prodigy Mexico
I have a serial of Phones T19; 23; 29G. Attached to a yearstar S1000.

The problem is that I can´t do to have the phones sync the time.

Firmware Version 44.84.0.90
DHCP Time Disable (have try enable)
NTP by DHCP Priority high
Primary Server pool.ntp.org
Secondary Server 192.168.58.1
Update Interval (15~86400s) 1000
11-21-2019 12:08 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,549
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Post: #2
RE: Cannot get NTP to work Prodigy Mexico
(11-21-2019 12:08 AM)alegonzav Wrote:  I have a serial of Phones T19; 23; 29G. Attached to a yearstar S1000.

The problem is that I can´t do to have the phones sync the time.

Firmware Version 44.84.0.90
DHCP Time Disable (have try enable)
NTP by DHCP Priority high
Primary Server pool.ntp.org
Secondary Server 192.168.58.1
Update Interval (15~86400s) 1000

Hi,

Please try:
Secondary Server: pool.ntp.org
Time Zone: -6
DST: set if you have one
Location: your time zone name
other settings look fine.
If above not work, please check the provision template in your PBX.

Hope this will help.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-21-2019 08:28 AM
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Fraukas2 Offline
Kolibri Telecommunication
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Post: #3
RE: Cannot get NTP to work Prodigy Mexico
Hello,

Settings that are working with me is to have the DHCP Time to Disabled with Primary Server to 0.ca.pool.ntp.org along with Secondary Server to 0.us.pool.ntp.org
11-21-2019 04:55 PM
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alegonzav Offline
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Post: #4
RE: Cannot get NTP to work Prodigy Mexico
Sorry I didn´t answer before. I try this two options but neither worked.
Any other suggestion?
12-05-2019 06:14 PM
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complex1 Offline
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Post: #5
RE: Cannot get NTP to work Prodigy Mexico
Are the phones use a valid DNS server?
e.g. Prim DNS: 8.8.8.8
Sec DNS: 8.8.4.4
Please check the phone Status page.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
12-05-2019 07:57 PM
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alegonzav Offline
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Post: #6
RE: Cannot get NTP to work Prodigy Mexico
This solve the problem!!! THANKS
(12-05-2019 07:57 PM)complex1 Wrote:  Are the phones use a valid DNS server?
e.g. Prim DNS: 8.8.8.8
Sec DNS: 8.8.4.4
Please check the phone Status page.
12-05-2019 08:17 PM
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complex1 Offline
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Reputation: 48
Post: #7
RE: Cannot get NTP to work Prodigy Mexico
Cool. Glad to be of help.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
12-05-2019 08:22 PM
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