T26P BLF not working 6.73.0.50 firmware

[daras]

Hi,

I am using 3cx vesrion 14 and configured BLF on 2 T26p phones and they dont work.

I know i ve done it correctly because when i press the BLF button it dials the extension.


Any help please ?

[Yealink_Michael]

hi

for this issue, please reset the phone and test again ,

1. make sure that the BLF setting is correct especially for the line settings , it should be the correct line that you used to monitor the account and at the same server :
   

2. please send us the pcap file , bin file and log file for deeper analysis , we need three files provide at one time ! for how to get them , please refer to below link :

http://forum.yealink.com/forum/showthread.php?tid=1319

TKS & BR

Michael