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saleh · 12-08-2015 11:54 PM

Hi All,

Is there any way to display Arabic characters on the T22P IP Phone. We have integration our CRM with our IP PBX and need to display the caller Name in the T22P IP Phone. We have tested it but we see wrong Arabic characters on the T22.

Please advice us how to fix this issue.

Thank you and Best Regards,
Saleh

**Karl_Yealink** · 12-09-2015 12:21 AM

Hi,

You can try traslate it by yourself, you can get more info about this from the gudie(page 89) below.
http://support.yealink.com/attachmentDow...V73_40.pdf

saleh · 12-09-2015 09:17 PM

Hello Karl,

Thank you for your reply.

Our problem not in the translation but the problem that the T22P cannot display Arabic characters because the font library on the IP phone not supported Arabic language.

Please see the below:

The new added language must be supported by the font library on the IP phone. If the
characters in the custom language file are not supported by the phone, the IP phone will
display "?" instead.

When we send the caller name in arabic we see this "?" in the phone display.

Please how we can fix issue.

Best Regards,
Saleh Madi

**Karl_Yealink** · 12-09-2015 11:19 PM

Sorry to tell you that the T22 can't support Arabic characters right now.

saleh · 12-09-2015 11:53 PM

Which Yealink IP Phone support Arabic characters right now.

We have in our office T22P,T23P and T28P and our customer need to display the caller name in Arabic.

Thank you and Best Regards,
Saleh

**Karl_Yealink** · 12-10-2015 12:40 AM

I need to check with our engineer, then I will give you respond.

saleh · 12-10-2015 09:14 PM

Hello Karl,

Any update !!!

Thank you and Best Regards,
Saleh

**Karl_Yealink** · 12-10-2015 11:27 PM

Sorry to tell you we can't support Arabic display right now.
Would you please tell me how many phones do you have?

saleh · 12-12-2015 12:06 AM

Hi Karl

We have 50 T22P and 10 T23P but we have many customers that have many units T22P and T28P. I hope in future that Yealink support Arabic language. We work with Yealink IP Phone's since longtime.

Thank you and Best Regards,
Saleh

**Karl_Yealink** · 12-12-2015 01:34 AM

Hi Saleh,

I will contact with our R&D to check whether they will support this.

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