T21P won't place calls from History

[JanAugCPA]

I have tried to understand what auto-provisioning is, and I have no idea what half of the verbiage is all about. It also looks extremely time-consuming,with multiple steps.

I saw another suggestion in a different post and I have double-checked that the # key is already also programmed to Send, but it doesn't work any better.

I am a sole proprietor with no employees and no extensions, I am not an IT person with a big company, although I'm not a complete idiot - I actually know how to make registry changes in Windows and I administrate websites and online groups for myself and two non-profits, but auto-provisioning is well beyond the time I am willing to spend on this or the expertise I should be expected to have.

The bottom line is that this is not an acceptable solution for me to have to go through in order to fix what should be a feature of this phone according to your own user's manual. As follows:

Call History
1. Press the History soft key when the phone is idle, press ^ or v to scroll through the list.
2. Select an entry from the list, you can do the following:
* Press the Send soft key to call the entry.

I am within my first month of service with Vonage. I believe there are better phones available. Sorry, Yealink.