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T2xP phones show only caller name, not phone number in call history
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valjan Offline
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Post: #1
T2xP phones show only caller name, not phone number in call history
We are sending a custom Callerid(name) from Asterisk to our T20P, T22P and T28P phones when we receive an outside call, depending on the line on which we received the call and on the IVR option chosen by the caller. When such a call is not picked up, the missed call history on that phone shows only this custom name, not the caller number. When I check the Phone Call Info in the Directory section of the phone GUI, there are only numbers stored in there, not a single trace of names displayed on the phone.

We are currently running x.0.140 version of firmware on all phones. Is there an option somewhere in the phone settings to choose which info will be displayed in missed call history, either the name or the number, because I cannot find any settings related to this. Or maybe if there is an alternative to send a status message or something similar to the phone that would be displayed on the phone during the call, which we could use for such a notification purpose instead of using caller name field.
10-10-2013 11:43 PM
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T2xP phones show only caller name, not phone number in call history - valjan - 10-10-2013 11:43 PM

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