WH67 (UC) Not Working for Outbound Calls

[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Thread Rating:

0 Votes - 0 Average
1
2
3
4
5

Threaded Mode \| Linear Mode WH67 (UC) Not Working for Outbound Calls
Author	Message

Chepino96 Offline

Junior Member

Posts: 1

Joined: Oct 2023

Reputation: 0

Post: #1

WH67 (UC) Not Working for Outbound Calls

Hi,This is a great product!

I am using RingCentral (Softphone), for some reason I can answer incoming calls using the base but when I try to use the base to place an outbound call I get the initial telephone tone and once I dial (redial) the call is not placed, the screen shows as if the call is ongoing, but the number dialed (my cell phone) does not ring and there is no ringing tone in the Yealink Headset.

I checked the settings, updated device, everything else works fine.

Any ideas how I can fix it?

(This post was last modified: 10-04-2023 05:45 AM by Chepino96.)

10-04-2023 05:26 AM

« Next Oldest | Next Newest »

Messages In This Thread

WH67 (UC) Not Working for Outbound Calls - Chepino96 - 10-04-2023 05:26 AM

Possibly Related Threads...
Thread:		Author	Replies:	Views:	Last Post
	Yealink T58W and Grandstream UCM6308 delayed audio on outgoing calls	waltersjo	2	1,983	12-19-2023 11:10 PM Last Post: waltersjo
	WH67 - trouble with USB connection on PC wake	dustint12	4	3,749	12-16-2023 03:55 PM Last Post: Eleanor789
	T33G - Unknown Symbol - Can't Make Outbound Calls	bbopp	0	762	12-09-2023 03:21 AM Last Post: bbopp
	Multicast Stops Working until Phone Rebooted	Blake1	10	11,976	09-21-2023 05:47 PM Last Post: axiompm
	set number key as speed dial key not working	timotel	0	1,346	09-20-2023 06:51 AM Last Post: timotel
	DND via XML notify not working in T48S :-( (works on T41x)	wecloudit	0	896	09-18-2023 08:01 AM Last Post: wecloudit
	WH67 / T57W Connection Query	ndorazio@lvtech.net	0	770	08-26-2023 01:56 AM Last Post: ndorazio@lvtech.net
	View call logs for dropped calls	computersense	0	1,063	08-15-2023 11:26 AM Last Post: computersense
	WH67 call forwarding issue in Teams	iapbonn	0	1,219	06-19-2023 02:32 PM Last Post: iapbonn
	Issue with headsets, calls are spontaneously ended	sanderv85	3	2,616	06-15-2023 06:44 PM Last Post: complex1

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Log in