Model T42s and T42g, the speakerphone is enable on incoming calls

[complex1]

(07-28-2023 07:14 AM)Lissvazquez Wrote:  

(07-28-2023 04:50 AM)Lissvazquez Wrote:  I have the firmware 29.83.0.145 and I also tried that, to send all to the default values.

Another problem seen in these devices is that when you lift the speaker, it does not give a line, both when you want to make a call and when you take it.

For example in the video shown below, I tried to captured a specific moment because this situation happens 1 of 10 times.

Hi,

I've watched the video a few times, especially the beginning where the issue occurs, and it seems that the hookswitch is not functioning reliably.
This issue cannot be solved with a firmware update, simply because the hookswitch of this unit is a mechanical switch.
Maybe the phones are still under warranty / support?