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WH62 Disable ringtone base station
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Deal94 Offline
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Posts: 2
Joined: Jun 2021
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Post: #6
RE: WH62 Disable ringtone base station
(06-22-2021 09:52 PM)e-neolab Wrote:  incredible but there is no setting for the moment...
yealink says they work for a new firmware release at the end of Q2 2021.
regards

Important it gets fixed asap

I extra registered for this topic. We have the same problem in the company. My colleagues are urging me to find a solution for it as a loud and chaotic concert mixing the different ringtones of multiple phones and base stations starts when calls go into bigger groups!

We would like to have ringing the phone + headset on-ear only

When accessing the T54 phones via IP, I can set the ringer device Headset & Speaker, or only Speaker, or only Headset. There is no separation for the base station and possibilty to deactivate its ringing. When I disable headset ringing by selecting speaker, only the phone will ring but not the headset itself now

When I use Yealink USB connect, as the screenshot of another user shows above, I can only deactivate the ringing of the headset itself

Please offer an option in a firmware update asap. Would be grateful. In the meantime we are taping the base station speakers...
Same problem applies for WH63 as well!

Kind regards

Simon Wolf
07-06-2021 03:40 PM
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RE: WH62 Disable ringtone base station - Deal94 - 07-06-2021 03:40 PM

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