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Call History adds a "1" to extension number
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VAspeed3 Offline
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Posts: 2
Joined: Feb 2021
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Post: #3
RE: Call History adds a "1" to extension number
(02-25-2021 02:17 AM)complex1 Wrote:  
(02-24-2021 10:44 PM)VAspeed3 Wrote:  I have one T57W that prepends a "1" to the extension number on internal calls. This means trying to redial that extension from Call History gives an error because that extension number does not exist. Is there a setting to fix here?

Hi,

Login the phone and check if the "Replace Rule" are empty.
(Settings > Dial Plan > Replace Rule)

Hope this will help.

I checked the phone to find the replace rule blank. According tot he user, the issue has cleared itself, so I have no idea what happened now.
02-26-2021 12:25 AM
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RE: Call History adds a "1" to extension number - VAspeed3 - 02-26-2021 12:25 AM

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