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CP900 is bricked after upgrading VC210 FW to 118.15.0.23
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jruglio Offline
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CP900 is bricked after upgrading VC210 FW to 118.15.0.23
I purchased 2 VC210 Collaboration Bars which include the CP900 USB/bluetooth speaker. I figured it would be a good idea to upgrade the firmware.

After upgrading the firmware on the VC210 to 118.15.0.23 (from .20), the CP900 is not functioning. It only has the red "hang up" icon lit, but otherwise not responsive. This occurred on BOTH of my VC210s. I suspect that the CP900 firmware needs to be upgraded. It was functional when I was on the VC210 .20 FW release.

Tried to factory reset the CP900 by holding call answer/hangup for 6 seconds--No luck

Tried the Yealink USB Connect software (latest version) and the CP900 does not show up at all.

Can someone offer some guidance on what I can do to get this working?
06-17-2020 07:06 PM
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CP900 is bricked after upgrading VC210 FW to 118.15.0.23 - jruglio - 06-17-2020 07:06 PM

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