[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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SCA Issues
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Rick_Yealink Offline
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Posts: 15
Joined: Sep 2019
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Post: #2
RE: SCA Issues
Hi ,
This is Rick from Yealink Support Team .
Could you please replicate this issue and capture the diagnostic files(PCAP trace, level-6 log and config.bin), then send the files to us to locate the problem?
This FAQ is for your reference to get the diagnostic file : http://support.yealink.com/faq/faqInfo?id=314
And if possible , can you provide the on-line account for us to test and reproduct this issue ? Thank you .

Best Regards,
Rick
11-12-2019 09:51 AM
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Messages In This Thread
SCA Issues - spheragh - 11-04-2019, 05:29 PM
RE: SCA Issues - Rick_Yealink - 11-12-2019 09:51 AM

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