W52P not working after change of broadband supplier

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Threaded Mode \| Linear Mode W52P not working after change of broadband supplier
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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,526

Joined: Jan 2014

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Post: #2

RE: W52P not working after change of broadband supplier

(01-22-2024 05:42 PM)Jasibansel Wrote: They suggested the phone may be tethered to BT and to ask for the RPS to be removed. We have requested that by ticket to Yealink but they say the MAC address isn't on their system.

Hi,

To release the MAC address you must submit a request to BT, not Yealink.
If the MAC address has been released by BT, it is best to reset the base station and have it re-provisioned by Vodafone Provisioning Server (RPS).

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

01-22-2024 07:15 PM

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W52P not working after change of broadband supplier - Jasibansel - 01-22-2024, 05:42 PM

RE: W52P not working after change of broadband supplier - complex1 - 01-22-2024 07:15 PM

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