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W56H with W52P Base
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dmvcomms Offline
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Posts: 3
Joined: Sep 2022
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Post: #1
W56H with W52P Base
I am having a lot of trouble with the following:
Getting a W56H handset to work with a W52P base which has existing W52H handsets.

I have had this problem with 3 customers know with the previous two I have ended upgrading all hardware

Firmware for base is 25.81.0.60

Firmware for W52H handset is 26.81.0.50
Firmware for W56H handset is 61.85.0.35

I suspect the firmware for W56H is too high and needs to be downgraded to *.81 - is this possible?

When I register a new handset (W56H) the base station goes into a reboot cycle and the web gui is not accessible.

I have tried to enable PCAP and Fault logging and the handset then shows Data initializing and gets stuck. Base station is not accessible.

I have factory reset numerous times and attempted lots of troubleshooting.

Please help!
(This post was last modified: 10-02-2022 04:04 AM by dmvcomms.)
10-02-2022 02:36 AM
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Messages In This Thread
W56H with W52P Base - dmvcomms - 10-02-2022 02:36 AM
RE: W56H with W52P Base - complex1 - 10-02-2022, 03:12 AM
RE: W56H with W52P Base - dmvcomms - 10-02-2022, 04:13 AM
RE: W56H with W52P Base - dmvcomms - 10-02-2022, 06:57 AM
RE: W56H with W52P Base - complex1 - 10-02-2022, 05:09 PM
RE: W56H with W52P Base - poznaniak - 10-26-2022, 03:04 PM

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