New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details
http://forum.yealink.com/forum/showthread.php?tid=40344

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!
http://forum.yealink.com/forum/announcements.php?aid=18

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit : http://forum.yealink.com/forum/showthread.php?tid=42322


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
CP960 Microsoft Teams firmware
Author Message
TBoerger Offline
Junior Member
**

Posts: 1
Joined: Aug 2018
Reputation: 0
Post: #1
CP960 Microsoft Teams firmware
I have recently upgraded the firmware on our CP960 to the Microsoft Teams edition. I was able to get it set up properly, however, on every single call so far we've experienced audio issues where the people on the other end of the call cannot hear us at all. Their audio comes through crystal clear, but they cannot hear us. It tends to last about 30 seconds to a minute, and then they can hear us again. We never experienced any issues like this when using the SFB firmware. We had an hour call this morning and they lost our audio about 4 times, for up to a full minute. This has happened consistently n every single call we've made since upgrading the phone (about 2 weeks ago). If I disconnect the phone and use my computer microphone, it works flawlessly the entire call, so I don't believe it is a networking / connectivity issue.

Has anyone else tried to upgrade? If so, are you experiencing this issue as well or is it something specific to my setup?

UPDATE: Happy to report - since updating to the CP960-73.15.0.26.rom firmware, this issue has not occurred again, been working seamlessly!
(This post was last modified: 03-22-2019 09:22 PM by TBoerger.)
02-13-2019 09:34 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
CP960 Microsoft Teams firmware - TBoerger - 02-13-2019 09:34 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Needing to remove the SfB firmware dyminsystems_Support 4 198 02-13-2020 01:25 PM
Last Post: pri-medhelpdesk
  CP960 on Panasonic KX-TDE100 chuckw1960 0 58 01-30-2020 03:00 PM
Last Post: chuckw1960
  CP960 expansion microphones Stewart.Ross@vocus.com.au 5 476 01-30-2020 02:45 PM
Last Post: MongoTEL_Support
  CP960 Teams Shared Mode clvMustafa 8 989 01-29-2020 06:25 PM
Last Post: helios.comms
  CP960 doesn't work via USB connection to Laptop... itcom 6 1,182 01-29-2020 04:51 PM
Last Post: helios.comms
  CP960 Teams - Disable Sign Out jangliss 3 731 12-03-2019 11:02 AM
Last Post: clvMustafa
  CP960 + VC200 audio calls h.soest@exporo.com 0 253 11-08-2019 01:03 PM
Last Post: h.soest@exporo.com
  CP960 Teams Edition Cookware 1 1,129 09-09-2019 05:15 PM
Last Post: chrstphrfstr
  CP960 + VC800 + VCC22 (second cam) robsong3 0 389 08-29-2019 09:39 PM
Last Post: robsong3
  OEM CP960 Speakers Boschko 1 587 08-07-2019 01:08 PM
Last Post: Ted_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication