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3CX Phone can't call to Yealink SIP-T21P phone
Author Message
yorchh Offline
Junior Member
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Posts: 1
Joined: Aug 2015
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Post: #1
3CX Phone can't call to Yealink SIP-T21P phone
Hi there!

I just installed 3CX 12.5 phone system. I have 4 extensions:
100 – Operator registered in a new Yealink SIP-T21P. Firmware on latest version 34.72.0.75.
Codec priority: PCMU | PCMA | G722 | G729.
301 – Jimmy registered in 3CX Phone Windows 8.1, also in 3CX iPhone version.
302 – Yorch registered in 3CX Phone Windows 8.1, also in 3CX iPhone version.
Codec priority: PCMU | PCMA | G722 (there's no G729 option).
303 – Isabel registered in 3CX Phone Windows 7.

Calls between iPhone | Windows work just perfect (any initiator).
Calls initiated from iPhone to Yealink also work fine.
Calls initiated from Yealink to Windows or iPhone work fine.

The only issue is when I try to call from Windows clients (any of 3) to Yealink phone. The phone never rings and call is directed to voicemail after a while. If I pickup the phone I just hear the "ready-to-call tone", so there's no incoming call.

3CX Service Packs/Updates says: up to date (in green, SP1 & 2). Checkboxes are disabled.
Windows clients were provisioned automatically using the email configuration file.
Yealink phone was provisioned automatically using the 66 option in DHCP (plug-and-play option didn't work out-of-the-box).

Logs at Yealink phone just don't register the incoming call.

Logs at 3CX phone system say:

1) Failure from Windows phone:
04-Aug-2015 13:09:59.564 [CM503008]: Call(C:71): Call is terminated
04-Aug-2015 13:09:59.563 Leg L:71.1[Extn:302] is terminated: Cause: CANCEL from 192.168.10.96:49454
04-Aug-2015 13:09:47.641 [CM503025]: Call(C:71): Calling T:Extn:100@[Dev:sip:100@192.168.10.110:5062] for L:71.1[Extn:302]
04-Aug-2015 13:09:47.594 [CM503027]: Call(C:71): From: Extn:302 ("Jorge Ponce de Leon" <sip:302@192.168.10.18:5060>) to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-Aug-2015 13:09:47.594 [CM503004]: Call(C:71): Route 1: from L:71.1[Extn:302] to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-Aug-2015 13:09:47.592 [CM503001]: Call(C:71): Incoming call from Extn:302 to <sip:100@192.168.10.18:5060>


2) Success from iPhone App:
04-Aug-2015 13:11:57.935 Leg L:73.1[Extn:302] is terminated: Cause: BYE from PBX
04-Aug-2015 13:11:57.934 [CM503008]: Call(C:73): Call is terminated
04-Aug-2015 13:11:57.930 Leg L:73.2[Extn:100] is terminated: Cause: BYE from 192.168.10.110:5062
04-Aug-2015 13:11:54.200 [CM503007]: Call(C:73): Extn:100 has joined, contact <sip:100@192.168.10.110:5062>
04-Aug-2015 13:11:54.198 [CM503007]: Call(C:73): Extn:302 has joined, contact <sip:302@192.168.10.103:5077>
04-Aug-2015 13:11:54.196 L:73.2[Extn:100] has joined to L:73.1[Extn:302]
04-Aug-2015 13:11:51.811 [CM503025]: Call(C:73): Calling T:Extn:100@[Dev:sip:100@192.168.10.110:5062] for L:73.1[Extn:302]
04-Aug-2015 13:11:51.763 [CM503027]: Call(C:73): From: Extn:302 ("Jorge Ponce de Leon" <sip:302@192.168.10.18:5060>) to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-Aug-2015 13:11:51.763 [CM503004]: Call(C:73): Route 1: from L:73.1[Extn:302] to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-Aug-2015 13:11:51.761 [CM503001]: Call(C:73): Incoming call from Extn:302 to <sip:100@192.168.10.18:5060>

Hope someone can help me. Thank you in advance!

Update: I've just collected logs on verbose mode.

For an uncompleted call (windows -> yealink):
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
04-ago-2015 13:55:35.518 Currently active calls [none]
04-ago-2015 13:55:18.005 [CM503008]: Call(C:2): Call is terminated
04-ago-2015 13:55:18.005 L:2.2[Extn:100]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
04-ago-2015 13:55:18.005 Blocking refers for the Call(C:2)
04-ago-2015 13:55:18.005 Call(C:2) is terminated
04-ago-2015 13:55:18.005 ~Target=Ext:Ext.100
04-ago-2015 13:55:18.005 ~Route=Dev:sip:100@192.168.10.110:5062
04-ago-2015 13:55:18.005 Reason: SIP ;cause=487 ;text="Request Terminated"
04-ago-2015 13:55:18.005 L:2.1[Extn:302]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
04-ago-2015 13:55:18.005 Leg L:2.1[Extn:302] is terminated: Cause: CANCEL from 192.168.10.96:49454
04-ago-2015 13:55:18.003 L:2.1[Extn:302] got Terminated Recv Req CANCEL from 192.168.10.96:49454 tid=Pjefb2a3f416e448bd83d11d9d0db055cf Call-ID=b82690c35a3f48a8a54696d16424b945:
CANCEL sip:100@192.168.10.18:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.10.96:49454;rport=49454;branch=z9hG4bKPjefb2a3f416e448bd83d11d9d0db055cf​
Max-Forwards: 70
To: <sip:100@192.168.10.18:5060>
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=1c8fadf23a7c4f50b202ee19abd6ba22
Call-ID: b82690c35a3f48a8a54696d16424b945
CSeq: 15012 CANCEL
User-Agent: 3CXPhone for Windows 12.5.44178.0
Content-Length: 0
04-ago-2015 13:55:18.003 Terminated from "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=1c8fadf23a7c4f50b202ee19abd6ba22 to <sip:100@192.168.10.18:5060>;tag=be57da33; reason: RemoteBye
04-ago-2015 13:55:18.003 L:2.1[Extn:302] Sending: OnSendResp Send 487/INVITE from 0.0.0.0:0 tid=Pjefb2a3f416e448bd83d11d9d0db055cf Call-ID=b82690c35a3f48a8a54696d16424b945:
SIP/2.0 487 Request Terminated
Via: SIP/2.0/UDP 192.168.10.96:49454;rport=49454;branch=z9hG4bKPjefb2a3f416e448bd83d11d9d0db055cf​
To: <sip:100@192.168.10.18:5060>;tag=be57da33
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=1c8fadf23a7c4f50b202ee19abd6ba22
Call-ID: b82690c35a3f48a8a54696d16424b945
CSeq: 15012 INVITE
Content-Length: 0
04-ago-2015 13:55:18.003 SendMsg from <sip:100@192.168.10.18:5060>;tag=be57da33 to "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=1c8fadf23a7c4f50b202ee19abd6ba22
04-ago-2015 13:55:18.003 L:2.1[Extn:302] Sending: OnSendResp Send 200/CANCEL from 0.0.0.0:0 tid=Pjefb2a3f416e448bd83d11d9d0db055cf Call-ID=b82690c35a3f48a8a54696d16424b945:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.10.96:49454;rport=49454;branch=z9hG4bKPjefb2a3f416e448bd83d11d9d0db055cf​
Contact: <sip:100@192.168.10.18:5060>
To: <sip:100@192.168.10.18:5060>;tag=be57da33
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=1c8fadf23a7c4f50b202ee19abd6ba22
Call-ID: b82690c35a3f48a8a54696d16424b945
CSeq: 15012 CANCEL
Content-Length: 0
04-ago-2015 13:55:18.003 SendMsg from <sip:100@192.168.10.18:5060>;tag=be57da33 to "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=1c8fadf23a7c4f50b202ee19abd6ba22
04-ago-2015 13:55:17.271 Settings of Extn:302 has been updated
04-ago-2015 13:55:10.912 [CM503025]: Call(C:2): Calling T:Extn:100@[Dev:sip:100@192.168.10.110:5062] for L:2.1[Extn:302]
04-ago-2015 13:55:10.912 Route to L:2.2[Extn:100] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=5c271f7b6e57a736 Call-ID=Mjc5MTdkNTdmNzRkZTE4YTM4MzAzNWU1MmVlN2ZjMzc.:
INVITE sip:100@192.168.10.110:5062 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-5c271f7b6e57a736-1---d8754z-;rport
Max-Forwards: 70
Contact: <sip:302@192.168.10.18:5060>
To: <sip:100@192.168.10.18>
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=a633c23d
Call-ID: Mjc5MTdkNTdmNzRkZTE4YTM4MzAzNWU1MmVlN2ZjMzc.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
Content-Length: 371

v=0
o=3cxPS 284306702336 183341416449 IN IP4 192.168.10.18
s=3cxPS Audio call
b=AS:84
t=0 0
a=X-nat:0
m=audio 42010 RTP/AVP 0 8 9 96
c=IN IP4 192.168.10.96
b=TIAS:64000
b=AS:84
a=rtcp:42011
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:96 telephone-event/8000
a=fmtp:96 0-15
a=sendrecv
m=video 0 RTP/AVP 31
c=IN IP4 127.0.0.1
04-ago-2015 13:55:10.910 Outbound URI is used: sip:100@192.168.10.110:5062
04-ago-2015 13:55:10.910 SLA is globally disabled
04-ago-2015 13:55:10.910 Added leg L:2.2[Extn:100]
04-ago-2015 13:55:10.863 [Flow] Call(C:2): making call from L:2.1[Extn:302] to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-ago-2015 13:55:10.863 [CM503027]: Call(C:2): From: Extn:302 ("Jorge Ponce de Leon" <sip:302@192.168.10.18:5060>) to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-ago-2015 13:55:10.863 [CM503004]: Call(C:2): Route 1: from L:2.1[Extn:302] to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-ago-2015 13:55:10.863 [Flow] Endpoint Extn:100 has no forwarding rule on reason 'All calls'
04-ago-2015 13:55:10.863 [Flow] Call(C:2): has built target endpoint: Extn:100 for call from L:2.1[Extn:302]
04-ago-2015 13:55:10.863 [Flow] Target endpoint for 100 is Extn:100
04-ago-2015 13:55:10.863 [Flow] Building target endpoint to 100 from "Jorge Ponce de Leon" <sip:302@192.168.10.18:5060>
04-ago-2015 13:55:10.863 [CM503010]: Call(C:2): Making route(s) from Extn:302 to <sip:100@192.168.10.18:5060>
04-ago-2015 13:55:10.863 Remote SDP is set for leg L:2.1[Extn:302]
04-ago-2015 13:55:10.863 OnOffer from "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=1c8fadf23a7c4f50b202ee19abd6ba22
04-ago-2015 13:55:10.863 [CM505001]: Endpoint Extn:302: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 12.5.44178.0] PBX contact:

[sip:302@192.168.10.18:5060]
04-ago-2015 13:55:10.862 Inbound DID: ''; Phonebook Name: ''
04-ago-2015 13:55:10.862 [CM500002]: Call(C:2): Info on incoming INVITE from Extn:302:
Invite-IN Recv Req INVITE from 192.168.10.96:49454 tid=Pjefb2a3f416e448bd83d11d9d0db055cf Call-ID=b82690c35a3f48a8a54696d16424b945:
INVITE sip:100@192.168.10.18:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.10.96:49454;rport=49454;branch=z9hG4bKPjefb2a3f416e448bd83d11d9d0db055cf​
Max-Forwards: 70
Contact: "Jorge Ponce de Leon"<sip:302@192.168.10.96:49454;ob>
To: <sip:100@192.168.10.18:5060>
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=1c8fadf23a7c4f50b202ee19abd6ba22
Call-ID: b82690c35a3f48a8a54696d16424b945
CSeq: 15012 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Proxy-Authorization: Digest username="302",realm="3CXPhoneSystem",nonce="414d535c0bd19b8e25:c600b28f6d1004d84f749c27a41fdaba",uri="sip:100@192.168.10.18:5060",response="3539b19f8d24ceaf7c3481f8838c9dc2",algorithm=MD5
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for Windows 12.5.44178.0
Content-Length: 354

v=0
o=- 3647685304 3647685304 IN IP4 192.168.10.96
s=pjmedia
b=AS:84
t=0 0
a=X-nat:0
m=audio 42010 RTP/AVP 0 8 9 96
c=IN IP4 192.168.10.96
b=TIAS:64000
b=AS:84
a=rtcp:42011
a=sendrecv
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/8000
a=rtpmap:96 telephone-event/8000
a=fmtp:96 0-15
m=video 0 RTP/AVP 31
c=IN IP4 127.0.0.1
04-ago-2015 13:55:10.862 [CM503001]: Call(C:2): Incoming call from Extn:302 to <sip:100@192.168.10.18:5060>
04-ago-2015 13:55:10.861 NAT/ALG check:L:2.1[Extn:302] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-ago-2015 13:55:10.860 Outbound URI is used: sip:302@192.168.10.96:49454;ob
04-ago-2015 13:55:10.860 IncomingCall: C:2 from <sip:302@192.168.10.18:5060> to <sip:100@192.168.10.18:5060>
04-ago-2015 13:55:10.860 Added leg L:C:2.1[No endpoint yet]
04-ago-2015 13:55:10.859 UasSession 240 started
04-ago-2015 13:55:10.859 Call from "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=1c8fadf23a7c4f50b202ee19abd6ba22 to <sip:100@192.168.10.18:5060>;tag=be57da33
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

For a success call (iPhone -> yealink):
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
04-ago-2015 13:51:51.518 Currently active calls [none]
04-ago-2015 13:51:42.347 L:1.1[Extn:302]: Terminating targets, reason:
04-ago-2015 13:51:42.346 Leg L:1.1[Extn:302] is terminated: Cause: BYE from PBX
04-ago-2015 13:51:42.346 Terminated from "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i to <sip:100@192.168.10.18:5060>;tag=393c5469; reason: LocalBye
04-ago-2015 13:51:42.346 L:1.1[Extn:302] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=4661e5111259f827 Call-ID=LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr:
BYE sip:302@192.168.10.103:5077;ob;inst="D94B69" SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-4661e5111259f827-1---d8754z-;rport
Max-Forwards: 70
Contact: <sip:100@192.168.10.18:5060>
To: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
From: <sip:100@192.168.10.18:5060>;tag=393c5469
Call-ID: LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr
CSeq: 2 BYE
Content-Length: 0
04-ago-2015 13:51:42.346 SendMsg from <sip:100@192.168.10.18:5060>;tag=393c5469 to "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
04-ago-2015 13:51:42.346 [CM503008]: Call(C:1): Call is terminated
04-ago-2015 13:51:42.346 L:1.1[Extn:302]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
04-ago-2015 13:51:42.344 Blocking refers for the Call(C:1)
04-ago-2015 13:51:42.344 Call(C:1) is terminated
04-ago-2015 13:51:42.343 L:1.2[Extn:100]: Terminating targets, reason: SIP ;cause=200 ;text="User hangup"
04-ago-2015 13:51:42.343 Leg L:1.2[Extn:100] is terminated: Cause: BYE from 192.168.10.110:5062
04-ago-2015 13:51:42.335 L:1.2[Extn:100] got Terminated Recv Req BYE from 192.168.10.110:5062 tid=947083111 Call-ID=YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.:
BYE sip:302@192.168.10.18:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.10.110:5062;branch=z9hG4bK947083111
Max-Forwards: 70
Contact: <sip:100@192.168.10.110:5062>
To: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
From: <sip:100@192.168.10.18>;tag=543810315
Call-ID: YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.
CSeq: 2 BYE
User-Agent: Yealink SIP-T21P 34.72.0.75
Content-Length: 0
04-ago-2015 13:51:42.335 Terminated from <sip:100@192.168.10.18>;tag=543810315 to "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e; reason: RemoteBye
04-ago-2015 13:51:42.334 L:1.2[Extn:100] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=947083111 Call-ID=YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.10.110:5062;branch=z9hG4bK947083111
Contact: <sip:302@192.168.10.18:5060>
To: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
From: <sip:100@192.168.10.18>;tag=543810315
Call-ID: YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.
CSeq: 2 BYE
Content-Length: 0
04-ago-2015 13:51:42.334 SendMsg from "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e to <sip:100@192.168.10.18>;tag=543810315
04-ago-2015 13:51:39.597 Session 146 of leg L:1.1[Extn:302] is confirmed
04-ago-2015 13:51:39.597 L:1.1[Extn:302] got Confirmed Recv Req ACK from 192.168.10.103:5077 tid=PjKndHaixdym0L3uOCJfe4WjGzfOAr3zEy Call-ID=LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr:
ACK sip:100@192.168.10.18:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.10.103:5077;rport=5077;branch=z9hG4bKPjKndHaixdym0L3uOCJfe4WjGzfOAr3zEy
Max-Forwards: 70
To: <sip:100@192.168.10.18:5060>;tag=393c5469
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
Call-ID: LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr
CSeq: 18252 ACK
Content-Length: 0
04-ago-2015 13:51:39.597 ConnCfmd from "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i to <sip:100@192.168.10.18:5060>;tag=393c5469
04-ago-2015 13:51:39.465 [CM503007]: Call(C:1): Extn:100 has joined, contact <sip:100@192.168.10.110:5062>
04-ago-2015 13:51:39.464 [CM503007]: Call(C:1): Extn:302 has joined, contact <sip:302@192.168.10.103:5077>
04-ago-2015 13:51:39.464 ~Target=Ext:Ext.100
04-ago-2015 13:51:39.464 Session 146 of leg L:1.1[Extn:302] is connected
04-ago-2015 13:51:39.464 L:1.1[Extn:302] got Connected.UAS Send 200/INVITE from 0.0.0.0:0 tid=Pj6iA52rOlBII.XoRwRcwP-fOrx6ZUuaUp Call-ID=LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.10.103:5077;rport=5077;branch=z9hG4bKPj6iA52rOlBII.XoRwRcwP-fOrx6ZUuaUp
Contact: <sip:100@192.168.10.18:5060>
To: <sip:100@192.168.10.18:5060>;tag=393c5469
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
Call-ID: LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr
CSeq: 18252 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
User-Agent: 3CXPhoneSystem 12.5.44178.1002 (40218)
Content-Length: 228

v=0
o=3cxPS 490851008512 533230256129 IN IP4 192.168.10.18
s=3cxPS Audio call
c=IN IP4 192.168.10.110
t=0 0
m=audio 11780 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=sendrecv
a=fmtp:101 0-15
a=rtpmap:101 telephone-event/8000
04-ago-2015 13:51:39.464 Connected(UAS) from "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i to <sip:100@192.168.10.18:5060>;tag=393c5469
04-ago-2015 13:51:39.464 L:1.1[Extn:302] Sending: OnSendResp Send 200/INVITE from 0.0.0.0:0 tid=Pj6iA52rOlBII.XoRwRcwP-fOrx6ZUuaUp Call-ID=LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.10.103:5077;rport=5077;branch=z9hG4bKPj6iA52rOlBII.XoRwRcwP-fOrx6ZUuaUp
Contact: <sip:100@192.168.10.18:5060>
To: <sip:100@192.168.10.18:5060>;tag=393c5469
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
Call-ID: LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr
CSeq: 18252 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
Content-Length: 228

v=0
o=3cxPS 490851008512 533230256129 IN IP4 192.168.10.18
s=3cxPS Audio call
c=IN IP4 192.168.10.110
t=0 0
m=audio 11780 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=sendrecv
a=fmtp:101 0-15
a=rtpmap:101 telephone-event/8000
04-ago-2015 13:51:39.464 SendMsg from <sip:100@192.168.10.18:5060>;tag=393c5469 to "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
04-ago-2015 13:51:39.462 L:1.1[Extn:302]: Terminating targets, reason: SIP ;cause=200 ;text="Call completed elsewhere"
04-ago-2015 13:51:39.462 ~Route=Dev:sip:100@192.168.10.110:5062
04-ago-2015 13:51:39.462 L:1.2[Extn:100] has joined to L:1.1[Extn:302]
04-ago-2015 13:51:39.462 Session 149 of leg L:1.2[Extn:100] is connected
04-ago-2015 13:51:39.462 L:1.2[Extn:100] got Connected.UAC Recv 200/INVITE from 192.168.10.110:5062 tid=25647b2023137c42 Call-ID=YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.10.18:5060;branch=z9hG4bK-d8754z-25647b2023137c42-1---d8754z-;rport
Contact: <sip:100@192.168.10.110:5062>
To: <sip:100@192.168.10.18>;tag=543810315
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
Call-ID: YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.
CSeq: 1 INVITE
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
Content-Type: application/sdp
User-Agent: Yealink SIP-T21P 34.72.0.75
Content-Length: 203

v=0
o=- 20000 20000 IN IP4 192.168.10.110
s=SDP data
c=IN IP4 192.168.10.110
t=0 0
m=audio 11780 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=sendrecv
a=fmtp:101 0-15
a=rtpmap:101 telephone-event/8000
04-ago-2015 13:51:39.462 Connected(UAC) from <sip:100@192.168.10.18>;tag=543810315 to "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
04-ago-2015 13:51:39.462 Remote SDP is set for leg L:1.2[Extn:100]
04-ago-2015 13:51:39.462 NAT/ALG check:L:1.2[Extn:100] RESPONSE 200 on 'INVITE' - basic check passed. No information for extended checks
04-ago-2015 13:51:39.462 Answer SDP arrived on Leg L:1.2[Extn:100];
OnAnswer Recv 200/INVITE from 192.168.10.110:5062 tid=25647b2023137c42 Call-ID=YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.10.18:5060;branch=z9hG4bK-d8754z-25647b2023137c42-1---d8754z-;rport
Contact: <sip:100@192.168.10.110:5062>
To: <sip:100@192.168.10.18>;tag=543810315
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
Call-ID: YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.
CSeq: 1 INVITE
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
Content-Type: application/sdp
User-Agent: Yealink SIP-T21P 34.72.0.75
Content-Length: 203

v=0
o=- 20000 20000 IN IP4 192.168.10.110
s=SDP data
c=IN IP4 192.168.10.110
t=0 0
m=audio 11780 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=sendrecv
a=fmtp:101 0-15
a=rtpmap:101 telephone-event/8000
04-ago-2015 13:51:39.462 L:1.2[Extn:100] Sending: OnSendReq Send Req ACK from 0.0.0.0:0 tid=18339045a5213741 Call-ID=YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.:
ACK sip:100@192.168.10.110:5062 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-18339045a5213741-1---d8754z-;rport
Max-Forwards: 70
Contact: <sip:302@192.168.10.18:5060>
To: <sip:100@192.168.10.18>;tag=543810315
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
Call-ID: YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.
CSeq: 1 ACK
Content-Length: 0
04-ago-2015 13:51:39.462 SendMsg from "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e to <sip:100@192.168.10.18>;tag=543810315
04-ago-2015 13:51:36.911 L:1.1[Extn:302] Sending: OnSendResp Send 180/INVITE from 0.0.0.0:0 tid=Pj6iA52rOlBII.XoRwRcwP-fOrx6ZUuaUp Call-ID=LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 192.168.10.103:5077;rport=5077;branch=z9hG4bKPj6iA52rOlBII.XoRwRcwP-fOrx6ZUuaUp
Contact: <sip:100@192.168.10.18:5060;transport=UDP>
To: <sip:100@192.168.10.18:5060>;tag=393c5469
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
Call-ID: LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr
CSeq: 18252 INVITE
Content-Length: 0
04-ago-2015 13:51:36.911 SendMsg from <sip:100@192.168.10.18:5060>;tag=393c5469 to "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
04-ago-2015 13:51:36.910 Provisional response arrived for session 149 of Leg L:1.2[Extn:100]
04-ago-2015 13:51:36.910 L:1.2[Extn:100] got Provisional Recv 180/INVITE from 192.168.10.110:5062 tid=25647b2023137c42 Call-ID=YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 192.168.10.18:5060;branch=z9hG4bK-d8754z-25647b2023137c42-1---d8754z-;rport
Contact: <sip:100@192.168.10.110:5062>
To: <sip:100@192.168.10.18>;tag=543810315
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
Call-ID: YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.
CSeq: 1 INVITE
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
User-Agent: Yealink SIP-T21P 34.72.0.75
Allow-Events: talk, hold, conference, refer, check-sync
Content-Length: 0
04-ago-2015 13:51:36.910 Provisional(180) from <sip:100@192.168.10.18>;tag=543810315 to "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
04-ago-2015 13:51:36.910 [CM505001]: Endpoint Extn:100: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Yealink SIP-T21P 34.72.0.75] PBX contact:

[sip:100@192.168.10.18:5060]
04-ago-2015 13:51:36.910 [CM503002]: Call(C:1): Alerting Extn:100 by contact <sip:100@192.168.10.110:5062>
04-ago-2015 13:51:36.908 UacSession 149 has formed leg L:1.2[Extn:100]
04-ago-2015 13:51:36.908 Answer from <sip:100@192.168.10.18>;tag=543810315 to "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
04-ago-2015 13:51:36.030 [CM503025]: Call(C:1): Calling T:Extn:100@[Dev:sip:100@192.168.10.110:5062] for L:1.1[Extn:302]
04-ago-2015 13:51:36.030 Route to L:1.2[Extn:100] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=f15f34120663ef29 Call-ID=YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.:
INVITE sip:100@192.168.10.110:5062 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-f15f34120663ef29-1---d8754z-;rport
Max-Forwards: 70
Contact: <sip:302@192.168.10.18:5060>
To: <sip:100@192.168.10.18>
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=fa612f0e
Call-ID: YWM1ODA2Yzk1ODhhNTFkYThmMWFjY2I3MzNlM2FhOGE.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
Content-Length: 408

v=0
o=3cxPS 491907973120 63971524609 IN IP4 192.168.10.18
s=3cxPS Audio call
b=AS:84
t=0 0
a=X-nat:0
m=audio 4020 RTP/AVP 3 0 8 9 102 109 101
c=IN IP4 192.168.10.103
a=rtcp:4021
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/16000
a=rtpmap:102 speex/8000
a=rtpmap:109 iLBC/8000
a=fmtp:109 mode=30
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
04-ago-2015 13:51:36.030 Loading personal phonebook for 100: found 0 entries
04-ago-2015 13:51:36.024 Outbound URI is used: sip:100@192.168.10.110:5062
04-ago-2015 13:51:36.024 SLA is globally disabled
04-ago-2015 13:51:36.024 Added leg L:1.2[Extn:100]
04-ago-2015 13:51:35.975 [Flow] Call(C:1): making call from L:1.1[Extn:302] to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-ago-2015 13:51:35.975 [CM503027]: Call(C:1): From: Extn:302 ("Jorge Ponce de Leon" <sip:302@192.168.10.18:5060>) to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-ago-2015 13:51:35.975 [CM503004]: Call(C:1): Route 1: from L:1.1[Extn:302] to T:Extn:100@[Dev:sip:100@192.168.10.110:5062]
04-ago-2015 13:51:35.975 [Flow] Endpoint Extn:100 has no forwarding rule on reason 'All calls'
04-ago-2015 13:51:35.945 [Flow] Call(C:1): has built target endpoint: Extn:100 for call from L:1.1[Extn:302]
04-ago-2015 13:51:35.945 [Flow] Target endpoint for 100 is Extn:100
04-ago-2015 13:51:35.945 [Flow] Building target endpoint to 100 from "Jorge Ponce de Leon" <sip:302@192.168.10.18:5060>
04-ago-2015 13:51:35.945 [CM503010]: Call(C:1): Making route(s) from Extn:302 to <sip:100@192.168.10.18:5060>
04-ago-2015 13:51:35.945 Remote SDP is set for leg L:1.1[Extn:302]
04-ago-2015 13:51:35.945 OnOffer from "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
04-ago-2015 13:51:35.938 [CM505001]: Endpoint Extn:302: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for iPhone 12.1.11] PBX contact:

[sip:302@192.168.10.18:5060]
04-ago-2015 13:51:35.936 Inbound DID: ''; Phonebook Name: ''
04-ago-2015 13:51:35.936 [CM500002]: Call(C:1): Info on incoming INVITE from Extn:302:
Invite-IN Recv Req INVITE from 192.168.10.103:5077 tid=Pj6iA52rOlBII.XoRwRcwP-fOrx6ZUuaUp Call-ID=LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr:
INVITE sip:100@192.168.10.18:5060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 192.168.10.103:5077;rport=5077;branch=z9hG4bKPj6iA52rOlBII.XoRwRcwP-fOrx6ZUuaUp
Max-Forwards: 70
Route: <sip:192.168.10.18:5060;transport=UDP;lr>
Contact: "Jorge Ponce de Leon"<sip:302@192.168.10.103:5077;ob;inst="D94B69">
To: <sip:100@192.168.10.18:5060>
From: "Jorge Ponce de Leon"<sip:302@192.168.10.18:5060>;tag=xM8BbgIVTjC.nPnbx-Wkqk.a86X09Q5i
Call-ID: LmK-nGscn1mTdNjy-sM.fjYS5Ofu7vWr
CSeq: 18252 INVITE
Session-Expires: 1800
Min-SE: 90
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Content-Type: application/sdp
Proxy-Authorization: Digest username="302",realm="3CXPhoneSystem",nonce="414d535c0bd19ab732:fab68475143709186a79479df5aa5698",uri="sip:100@192.168.10.18:5060;transport=UDP",response="389caf56d9dcb2f5851a2518f6d7ea60",algorithm=MD5
Supported: replaces, 100rel, timer, norefersub
User-Agent: 3CXPhone for iPhone 12.1.11
Content-Length: 393

v=0
o=- 3647703089 3647703089 IN IP4 192.168.10.103
s=pjmedia
b=AS:84
t=0 0
a=X-nat:0
m=audio 4020 RTP/AVP 3 0 8 9 102 109 101
c=IN IP4 192.168.10.103
a=rtcp:4021
a=sendrecv
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:9 G722/16000
a=rtpmap:102 speex/8000
a=rtpmap:109 iLBC/8000
a=fmtp:109 mode=30
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
04-ago-2015 13:51:35.936 [CM503001]: Call(C:1): Incoming call from Extn:302 to <sip:100@192.168.10.18:5060>
04-ago-2015 13:51:35.935 NAT/ALG check:L:1.1[Extn:302] REQUEST 'INVITE' - basic check passed. No information for extended checks
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


Attached File(s)
.txt  Error-log-4aug15.txt (Size: 24.53 KB / Downloads: 10)
(This post was last modified: 08-06-2015 07:04 AM by yorchh.)
08-06-2015 07:01 AM
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3CX Phone can't call to Yealink SIP-T21P phone - yorchh - 08-06-2015 07:01 AM

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