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[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

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complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,134

Joined: Jan 2014

Reputation: 33

Post: #6

RE: black screen

(07-24-2018 08:50 PM)logiqit Wrote: Hi Frank,

The phone does not seem to get an IP-address, so the answer is no.

I an quite sure the only way is either doing a recovery, as I have seen mentioned in this forum, or replacing the phone.

Hi,

As far as I know Yealink doesn't provide recovery mode files directly to end users for security reasons.
Please contact your distributor or service provider to do the recovery mode for you, they are willing to help you or repair/replace the phone.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

07-25-2018 09:03 AM

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Messages In This Thread

black screen - logiqit - 07-24-2018, 04:05 PM

RE: black screen - complex1 - 07-24-2018, 04:12 PM

RE: black screen - logiqit - 07-24-2018, 05:13 PM

RE: black screen - complex1 - 07-24-2018, 05:48 PM

RE: black screen - logiqit - 07-24-2018, 08:50 PM

RE: black screen - complex1 - 07-25-2018 09:03 AM

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