Yealink T46S EHS36 hangoff problem

[Aishion_Yealink]

(02-08-2018 03:05 PM)Silvano Wrote:  Dear Members,

i have a problem with T46S EH36 and Jabra Pro 9400series.
The customer can accept the incoming calls with Jabra Headset but hangoff isn't possible. Customer must hangoff with call button on the phone.

T46S
Firmware Version 66.82.0.20
Hardware Version 66.0.0.128.0.0.0

EHS36:
Hardware Version 48.16.0.0
Firmware Version 4.16.0.0

3CX: V15.5 Pro

Jabra: 9400 pro Series


what could be the cause of my problems?

BR Tifoso

Hi Tifoso,

This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!

You issue seems like a known issue on our side, and our RD guy fix this issue in the latest firmware (T48S,T42S,T41S)-66.82.0.30.rom，please kindly download the firmware in below link:

http://download.support.yealink.com/down...2.0.30.rom

Any question, please feel free to contact us.

Best Regards

Aishion