Macro String Question

[n00604443]

Greetings,

I am playing around with my Test 23, 29, and 52 and I have a question regarding the syntax of the Macro Strings.

features.enhanced_dss_keys.enable = 1

linekey.4.type = 73
linekey.4.value = <DID>$Cwc$$Cp5$$Chu$
linekey.4.label = Fbar

I have successfully gotten this to work on the 4th DSS key on my 29 and 52 where it dials the DID, waits for a call connect, pauses for 5 seconds, and then hangs up.

What I am looking for is to take this a bit further and use the Macro to navigate a basic Auto-Attendant for an elderly client of ours. I am seeking to have it dial the DID, wait the corresponding amount of time, dial the extension for expedited support, and dial the pin to allow her into the queue after 5 seconds or so with a push of a button.

I know most of it works but I am trying to see why the digits are not working. The string I am attempting to use is to access the extension 42 and enter in the pin of 1234 after a delay:

linekey.4.value = <DID>$Cwc$$Cp5$42$Cp5$1234

I am sure I am missing something simple but if you could assist I would greatly appreciate it.

Regards,

---

Forgive me for wasting anyone's time if they looked at this but the problem was the previous string was attempting to make a new call to extension 42 in this case. What you need to do is send the codes via dtmf like so:

<DID>$Cwc$$Cp5$42$Tdtmf$$Cp5$1234$Tdtmf$

Then it will work perfectly. I hopes this helps someone who may run into a similar issue.

Regards,

(01-15-2018 05:08 PM)n00604443 Wrote:  Greetings,

I am playing around with my Test 23, 29, and 52 and I have a question regarding the syntax of the Macro Strings.

features.enhanced_dss_keys.enable = 1

linekey.4.type = 73
linekey.4.value = <DID>$Cwc$$Cp5$$Chu$
linekey.4.label = Fbar

I have successfully gotten this to work on the 4th DSS key on my 29 and 52 where it dials the DID, waits for a call connect, pauses for 5 seconds, and then hangs up.

What I am looking for is to take this a bit further and use the Macro to navigate a basic Auto-Attendant for an elderly client of ours. I am seeking to have it dial the DID, wait the corresponding amount of time, dial the extension for expedited support, and dial the pin to allow her into the queue after 5 seconds or so with a push of a button.

I know most of it works but I am trying to see why the digits are not working. The string I am attempting to use is to access the extension 42 and enter in the pin of 1234 after a delay:

linekey.4.value = <DID>$Cwc$$Cp5$42$Cp5$1234

I am sure I am missing something simple but if you could assist I would greatly appreciate it.

Regards,