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Macro String Question
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n00604443 Offline
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Post: #1
Macro String Question
Greetings,

I am playing around with my Test 23, 29, and 52 and I have a question regarding the syntax of the Macro Strings.

features.enhanced_dss_keys.enable = 1

linekey.4.type = 73
linekey.4.value = <DID>$Cwc$$Cp5$$Chu$
linekey.4.label = Fbar

I have successfully gotten this to work on the 4th DSS key on my 29 and 52 where it dials the DID, waits for a call connect, pauses for 5 seconds, and then hangs up.

What I am looking for is to take this a bit further and use the Macro to navigate a basic Auto-Attendant for an elderly client of ours. I am seeking to have it dial the DID, wait the corresponding amount of time, dial the extension for expedited support, and dial the pin to allow her into the queue after 5 seconds or so with a push of a button.

I know most of it works but I am trying to see why the digits are not working. The string I am attempting to use is to access the extension 42 and enter in the pin of 1234 after a delay:

linekey.4.value = <DID>$Cwc$$Cp5$42$Cp5$1234

I am sure I am missing something simple but if you could assist I would greatly appreciate it.

Regards,

Forgive me for wasting anyone's time if they looked at this but the problem was the previous string was attempting to make a new call to extension 42 in this case. What you need to do is send the codes via dtmf like so:

<DID>$Cwc$$Cp5$42$Tdtmf$$Cp5$1234$Tdtmf$

Then it will work perfectly. I hopes this helps someone who may run into a similar issue.

Regards,

(01-15-2018 05:08 PM)n00604443 Wrote:  Greetings,

I am playing around with my Test 23, 29, and 52 and I have a question regarding the syntax of the Macro Strings.

features.enhanced_dss_keys.enable = 1

linekey.4.type = 73
linekey.4.value = <DID>$Cwc$$Cp5$$Chu$
linekey.4.label = Fbar

I have successfully gotten this to work on the 4th DSS key on my 29 and 52 where it dials the DID, waits for a call connect, pauses for 5 seconds, and then hangs up.

What I am looking for is to take this a bit further and use the Macro to navigate a basic Auto-Attendant for an elderly client of ours. I am seeking to have it dial the DID, wait the corresponding amount of time, dial the extension for expedited support, and dial the pin to allow her into the queue after 5 seconds or so with a push of a button.

I know most of it works but I am trying to see why the digits are not working. The string I am attempting to use is to access the extension 42 and enter in the pin of 1234 after a delay:

linekey.4.value = <DID>$Cwc$$Cp5$42$Cp5$1234

I am sure I am missing something simple but if you could assist I would greatly appreciate it.

Regards,
(This post was last modified: 01-15-2018 05:25 PM by n00604443.)
01-15-2018 05:08 PM
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Messages In This Thread
Macro String Question - n00604443 - 01-15-2018 05:08 PM
RE: Macro String Question - E123 - 01-24-2018, 09:29 PM

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