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DND & FWD on T46G
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Michael_Yealink Offline
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Posts: 46
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Post: #2
RE: DND & FWD on T46G
hi Clive

thanks for your information

for this issue, have you try to disable and feature sync and test again ?

web page path :
   

please try it , if still not OK , then please do below :

1. upgrade to newest 28.82.0.20 and reset to factory , if you are using Broadsofy platform , then please use :
http://www.yealink.com/Upload/UCOne/2016...193.20.zip
2. set feature sync to disable
3. reproduce this issue and then collect trace file for me for double check

trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.

for how to get them and check they are useful, please refer to the FAQ below:
http://support.yealink.com/faq/faqInfo?id=311

please send us the trace file ASAP so that your issue can be solved faster !

let me know if any question

TKS & BR

Michael
Yealink Wiki : http://support.yealink.com/
12-10-2016 08:10 AM
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Messages In This Thread
DND & FWD on T46G - synapse - 11-29-2016, 08:36 PM
RE: DND & FWD on T46G - Michael_Yealink - 12-10-2016 08:10 AM
RE: DND & FWD on T46G - synapse - 12-10-2016, 11:11 AM

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