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SIP INFO - can I also hear DTMF tones or some other touch tone?
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luckman212 Offline
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SIP INFO - can I also hear DTMF tones or some other touch tone?
Hi I have a few SIP-T46G phones in a small office. We switched to SIP INFO for DTMF transmission since it was more reliable for us. The only thing is, now there is no sound whatsoever when users press keys if they are already on a call. I understand that DTMF tones are suppressed when SIP INFO is enabled so there is no double-entry of keypresses but on Polycom at least it plays a soft "beep" sound to indicate that you are pressing keys.

I looked through settings but I couldn't find anything -- is there a setting for this somewhere? We are using Firmware ver. 28.73.0.50, Hardware ver 28.2.0.128.0.0.0

Thank you
06-02-2015 06:02 AM
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SIP INFO - can I also hear DTMF tones or some other touch tone? - luckman212 - 06-02-2015 06:02 AM

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