issue with anonymous calls on T22 and T28

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Threaded Mode \| Linear Mode issue with anonymous calls on T22 and T28
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ymartin Offline

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Posts: 4

Joined: Mar 2014

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Post: #1

issue with anonymous calls on T22 and T28

Hi,

On our PBX we add some letters to identify what "line" is used.

Example , if someone calls L1 with CID= "John Doe 5551234567", our PBX show : "L1 John Doe 5551234567", like this receptionist know what Cie is called.

We have problems for anonymous calls with T22P and T28P phones. First, they convert the word Anonymous by "Anonyme" (our phones are set in French) and CID do not show 2 lines as they should CALLERIDNAME and CALLERIDNUM (%CALLERID%).

This option works fine on other phones T4x, T26P or Aastra phones for example. We just have issues with T22P and T28P. I've update firmware for T22 to 72.0.30 ...

Is there any provisioning option of just option in the web menu of the phones for this issue?

YM,
PointCA.com

(This post was last modified: 03-26-2015 10:14 PM by ymartin.)

03-26-2015 09:33 PM

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Messages In This Thread

issue with anonymous calls on T22 and T28 - ymartin - 03-26-2015 09:33 PM

RE: issue with anonymous calls on T22 and T28 - James_Yealink - 03-26-2015, 10:15 PM

RE: issue with anonymous calls on T22 and T28 - ymartin - 03-26-2015, 11:41 PM

RE: issue with anonymous calls on T22 and T28 - James_Yealink - 03-26-2015, 11:52 PM

RE: issue with anonymous calls on T22 and T28 - ymartin - 03-27-2015, 12:34 AM

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