issue with anonymous calls on T22 and T28

[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Thread Rating:

1 Votes - 5 Average
1
2
3
4
5

Threaded Mode \| Linear Mode issue with anonymous calls on T22 and T28
Author	Message

ymartin Offline

Junior Member

Posts: 4

Joined: Mar 2014

Reputation: 0

Post: #1

issue with anonymous calls on T22 and T28

Hi,

On our PBX we add some letters to identify what "line" is used.

Example , if someone calls L1 with CID= "John Doe 5551234567", our PBX show : "L1 John Doe 5551234567", like this receptionist know what Cie is called.

We have problems for anonymous calls with T22P and T28P phones. First, they convert the word Anonymous by "Anonyme" (our phones are set in French) and CID do not show 2 lines as they should CALLERIDNAME and CALLERIDNUM (%CALLERID%).

This option works fine on other phones T4x, T26P or Aastra phones for example. We just have issues with T22P and T28P. I've update firmware for T22 to 72.0.30 ...

Is there any provisioning option of just option in the web menu of the phones for this issue?

YM,
PointCA.com

(This post was last modified: 03-26-2015 10:14 PM by ymartin.)

03-26-2015 09:33 PM

« Next Oldest | Next Newest »

Messages In This Thread

issue with anonymous calls on T22 and T28 - ymartin - 03-26-2015 09:33 PM

RE: issue with anonymous calls on T22 and T28 - James_Yealink - 03-26-2015, 10:15 PM

RE: issue with anonymous calls on T22 and T28 - ymartin - 03-26-2015, 11:41 PM

RE: issue with anonymous calls on T22 and T28 - James_Yealink - 03-26-2015, 11:52 PM

RE: issue with anonymous calls on T22 and T28 - ymartin - 03-27-2015, 12:34 AM

Possibly Related Threads...
Thread:		Author	Replies:	Views:	Last Post
	T46S multiple line - on hold issue	sprintership	1	791	01-07-2020 05:19 PM Last Post: Yisroel_MongoTEL
	T23G and CP860 manual time issue	DmitryTsyganov	1	1,960	09-27-2017 05:56 AM Last Post: Lucia_Yealink
	T58V Outbound audio issue	arainc	3	4,421	07-31-2017 02:24 AM Last Post: Klaus_Yealink
	DTMF ISSUE - CASE 40241 - URGENT	david_cc	1	3,544	02-24-2017 02:22 PM Last Post: Michael_Yealink
	T29G Park Calls	Pettis	7	7,674	12-30-2016 01:43 AM Last Post: Jensen_Yealink
	T46G LLDP-MED VLAN Issue	joebocop	24	45,786	08-03-2016 03:14 AM Last Post: PavlovsPuppy
	No sound on outgoing calls	Ryta	3	5,526	04-08-2016 09:18 AM Last Post: Karl_Yealink
	T23G no audio on 10% of calls	ivan_aer	4	6,274	03-04-2016 02:18 PM Last Post: Karl_Yealink
	Yealink Product working with Juniper Network Issue	hafiz	3	5,843	01-25-2016 04:26 AM Last Post: sharkbitz
	Missed calls - sim ring TXX Broadsoft	dunhill	5	9,705	10-02-2015 10:08 AM Last Post: smiletel

Forum Jump:

User(s) browsing this thread:

Log in