T46G + BT40 + Plantronics Voyager Legend issues

[pbutler]

(03-23-2015 08:41 PM)Heisenberg Wrote:  Having issues with this set up.

The headset pairs and works for a while, maybe 1 day with a light amount of calls. Eventually though it starts to act up, for example:

- Pressing the answer button will answer the call, but pressing it again does not hang up the call.
- Pressing the mute button will mute the call but pressing it again does not unmute the call as expected.

I just updated to firmware 28.73.0.50 and this certainly improved the situation as previously, the headset used to fail completely and become totally unresponsive. I had to reboot the phone, unpair the phone then repair to get it working again.

This headset is on the Yealink compatibility list, I chose this headset because I wanted something that was fully tested but appears to still have issues. Help !

My company currently has 20 T46G's, 1 T48G, BT40 adapters, and 16 Plantronic Voyager Legend headsets. We too are experiencing the connection drops. Has there been any resolution to this problem, or any action to take to resolve?

-We also have a few headsets that will randomly have a ton of feedback noise in place of the mic input meaning the caller on the other end hears loud static/mixed with squeal tones. When this occurs, we can still hear what our caller is saying clearly. When this happens, the only way to get the headset to function with the T46g is to delete the stored connection...turn bluetooth off on the phone....pull out the adapter.....re-insert adapter, turn on bluetooth, and re-pair the device. (FYI, while this feedback problem is occurring on the T46g phone, you can make a call from an iphone without a problem. I tried to go back to T46g after successful use on iphone, and still had the feedback issue).

This is a new system installed 3 weeks ago, and all headsets, and phones have been confirmed to be utilizing the most up to date software/firmware. Appears to be some issues with the bluetooth connections not being stable.

Any feedback?