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Program DSS / Softkey for specific menu item
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mcdowellster Offline
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Posts: 1
Joined: Oct 2016
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Post: #1
Program DSS / Softkey for specific menu item

As 3CX doesn't really have a shared mailbox option I've been working to make my own solution. As it stands, adding a shared extension will indeed make the voicemail light blink however it doesn't tell you WHICH mailbox has messages waiting. This is a problem for our customer service people.

I've been looking for a way to bring up:
Menu -> 4. Message -> 1. Voice Mail -> 1. View Voice Mail

With a single button press instead of having users browse these menus constantly. Using this menu would mean our users could see messages waiting in the corresponding lines.

Any advice / ideas?
10-25-2016 03:49 AM
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Program DSS / Softkey for specific menu item - mcdowellster - 10-25-2016 03:49 AM

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