T46G Issue with second call coming in while agent is on the phone

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Threaded Mode \| Linear Mode T46G Issue with second call coming in while agent is on the phone
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James_Yealink Offline

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Post: #2

RE: T46G Issue with second call coming in while agent is on the phone

Hi Rkimber,

I think the server should know the phone status when the phone is in a call. When phone reply 200OK to answer a first call server should be able to set the flag to busy and don't send a second call to it?

Is there something in server to be missed?

If you want to reject second phone in phone side you can disable the call wating feature under Feature-> General information.

Regards,
James

11-25-2014 03:20 PM

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Messages In This Thread

T46G Issue with second call coming in while agent is on the phone - rkimber - 11-25-2014, 07:20 AM

RE: T46G Issue with second call coming in while agent is on the phone - James_Yealink - 11-25-2014 03:20 PM

RE: T46G Issue with second call coming in while agent is on the phone - Bryan Nelson - 12-04-2014, 05:02 AM

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