Dial Plan to select outgoing account/provider

[boardshorst]

Hi James,

This is a lot more than just user habit. Each user needs to understand the benefits of each plan and also, why, if they choose the wrong plan the call will fail.

It makes the calling process way more complicated than it is at present, where they can pick up the handset, dial a number and the ATA does the rest.

We intend to use remote phone books (not directory) but I am puzzled about your last question. The remote phone book will place the number to the input buffer (as though keyed) and I would assume the dial plans would be applied when we press the "Off-hook Key".

Many calls will just be manually dialed as the contact may not be in remote phone book.

Regards,

Frank