[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Transfer and Blind Transfer
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Axion Communications Offline
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Posts: 16
Joined: Feb 2013
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Post: #1
Transfer and Blind Transfer
Currently when you define a dss or memory key as transfer. The transfer type is determined by the value of "transfer.dsskey_deal_type". It would be much better if there were a type for Attended Transfer and a different Type for Blind Transfer.

This is an extremely common request from our customers. They want to use attended transfer for extensions and blind transfer for voicemails.

In order to not break any existing functionality, I would recommend leaving the behavior when button type is set to 3 as it currently is. And adding new button types (47 and 48) for attended transfer and blind transfer respectively.

This would help us sell even more Yealinks. Cisco and Polycom currently supports this functionality.
06-25-2014 12:54 AM
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Messages In This Thread
Transfer and Blind Transfer - jtcary - 06-25-2014 12:54 AM
RE: Transfer and Blind Transfer - jtcary - 06-26-2014, 08:09 AM

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