[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Skype for Business T48 - Blind Transfer Directly to Voicemail
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Paulomc Offline
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Joined: Mar 2017
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Skype for Business T48 - Blind Transfer Directly to Voicemail
Greetings - I'd like to be able to 'blind transfer' a call directly to someone's voice mail. This is in the Skype for Business edition of the T48.

Additional details - right now if I do a consultive transfer and the person says they don't want to take the call, I have no way to go back to the call and then initiate a blind transfer to voice mail of the internal person. If I just do a blind transfer, it will start ringing their extension again....

There are a couple places where this could be easily implemented. When selecting the 'favorite' after initiating a blind transfer, their contact card comes up, a simple voice mail option would be great!
03-31-2017 06:18 PM
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Skype for Business T48 - Blind Transfer Directly to Voicemail - Paulomc - 03-31-2017 06:18 PM

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