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problem with HEADSET T23G
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Yealink_Michael Offline
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Posts: 382
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Post: #2
RE: problem with HEADSET T23G
hi

sorry for the inconvenience , but is Siebel a person name ?

you mean that A is Siebel, B is another Yealink phone !

A call B, at this time B will not ring , but A will ring and showing that there is call come from A ?

A need to reject the call , and then B will ringing ?

please point out if any misunderstand and then check if B have set some forward feature to A or not !

what's more , it is advised to reset A and then test again !

if all the above solution can't solve your issue, please provide us the trace file for future analysis,trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.

for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319

please send us the trace file ASAP so that your issue can be solved faster !

let me know if any question

TKS & BR

Michael
Yealink Wiki : http://support.yealink.com/
05-26-2016 08:05 PM
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Messages In This Thread
problem with HEADSET T23G - Ana - 05-26-2016, 03:05 PM
RE: problem with HEADSET T23G - Yealink_Michael - 05-26-2016 08:05 PM
RE: problem with HEADSET T23G - Ana - 05-26-2016, 11:10 PM

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