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ehs36 firmware and newer t26 phones
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bksales Offline
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Post: #1
ehs36 firmware and newer t26 phones
I just installed 15 t26's and am now trying to use the ehs36 with the Plantronics CS540 headset. we cannot get the headset to answer or hang up a call. we can place a call and do have voice during the call but if you hit the headset button it does not hang up the phone. it will not answer an incoming call just by pressing the button on the headset either. looking at the forums it looks like we need to upgrade the firmware in the ehs itself.

the t26's are hardware revision 4.0.1.44 running firmware 6.70.0.140 the ehs is hardware 48.0.0.0 and the firmware is 1.16.0.0.

the firmware needed (6.60.200.240) to upgrade the ehs firmware to 3.16.0.0. says specifically that it cannot be used with hardware newer than 4.0.1.38. in other words our phones are too new to use this firmware

is there another way to upgrade the ehs firmware? I don't have access to older phones.
04-01-2014 05:27 AM
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ehs36 firmware and newer t26 phones - bksales - 04-01-2014 05:27 AM

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