Plantronics Savi 740 w/T46G Outgoing Gain Too Loud

[Renusa-Bryan]

I'm testing wireless headset for use with a T46G. The first I have tried is a Plantronics Savi 740. The headset works well when paired to Bluetooth, so I'm fairly sure it's working correctly.

When using the headset with a T46G and the EHS36 adapter, the incoming audio is fine, but the outgoing audio (that people I call hear) is extremely loud. I have the gain on the headset base set as low as it can go, 1.

Plantronics tech support troubleshot the issue, but said there is nothing they can do to lower the outgoing gain.

Has anyone else experienced this issue?

Thanks!