T46 Sound Issues

[imon32red]

We have tried factory resets as well as updating the firmware. When we uploaded the new firmware we did a factory reset, uploaded firmware, and then another factory reset, and then autoprovisioned.

We have about 40 phones total in this building. We have tried phones that work in other areas of the building and they have the same issues in this particular office.

I thought it might be the network, but over the last two months we have replaced all switches and routers. Last week we replaced cabling over three floors to make sure that wasn't the problem.

The onlhy thing that we haven't replaced are the phones. I ordered a T29 yesterday to see if that makes a difference.

(11-17-2015 05:59 AM)Yealink_Michael Wrote:  hi

have you tried to factory reset the phone and test again ,

or you can upgrade the firmware to the newest one and test , firmware download link :

http://support.yealink.com/attachmentDow...0.0.70.zip

at last , please make sure the upload and download link of the network are all working fine !

TKS & BR

Michael