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Cannot update Base & Handset light won't go on
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ed@att Offline
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Post: #1
Cannot update Base & Handset light won't go on
Hi - I am unable to update a W52P Base. The screen says "updating do not close or refresh browser". The base unit lights seem to follow a normal sequence. When finished the Phone Tab still says firmware version: 25.50.0.22. Same for updating via MAC or Windows.

Also - the Handset light on the base is off - although it was light at the appropriate time during the firmware upgrade of the base. Now the Handset display constantly shows "Initializing Data"

The handset shows the base has IP of 0.0.0.0, yet I can login to base and verified it's IP address via a network scan.

If I press the button on the base for 2s all lights go dark and will not light until I power cycle base unit.
11-11-2015 12:19 AM
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Cannot update Base & Handset light won't go on - ed@att - 11-11-2015 12:19 AM

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