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T31G name's
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,530
Joined: Jan 2014
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Post: #2
RE: T31G name's
(03-09-2023 02:15 PM)asm Wrote:  Hi everyone.
Bought a phone t31g.
Created a remote phone book for it.
Connected. Everything is displayed normally.

When trying to speed dial 423, the name John is displayed on the screen. There are no more options on the screen. And that's right.
But when I dial 454 (Ben), I see Julia's name. But Julia's number is 403. And several numbers appear on the display. You need to press 2-3 times on the joystick down to find Ben's number in the list.
Moreover, if you dial the number 454, we will see the name of Julia and her number. We press the call button and the call goes right to Ben.

Why do I see one and the correct number for some numbers, while for others I see the wrong name and several names?

Hi,

Please check:
Check whether the remote phonebook meets the specified specifications?
Check if there is no local phonebook the device is present?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-10-2023 12:09 AM
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Messages In This Thread
T31G name's - asm - 03-09-2023, 02:15 PM
RE: T31G name's - complex1 - 03-10-2023 12:09 AM
RE: T31G name's - asm - 03-10-2023, 02:09 PM
RE: T31G name's - complex1 - 03-10-2023, 08:49 PM
RE: T31G name's - asm - 03-13-2023, 06:45 PM

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