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Yealink Forums » Dect Phone Series » W60B（Wireless） » ‘New’ W56/W60B default admin password not recognised?

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‘New’ W56/W60B default admin password not recognised?
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complex1 Offline
3CX Adv. Cert. Engineer
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RE: ‘New’ W56/W60B default admin password not recognised?
(08-06-2022 03:43 AM)Russ1 Wrote:  Hi folks,

I’ve just had FTTP installed and switching my home lines over to VOIP. In preparation I’ve bought a W56/W60B handset/base combination.

I’ve just plugged it in and after downloading the latest firmware I found I could make/receive calls straight away (from a UK geographic number)!

Also the web interface doesn’t recognise the default admin user/password.

Does this mean I have been supplied a device that has been pre-configured for somebody else?

Thanks
Russ

Hi,

Normally it is not possible to make calls with a new device immediately. The device must be programmed first.
You probably bought a 'new' device that is still registered to a previous user.
You will have to contact the seller and ask them to fix it.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
08-07-2022 01:14 AM
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RE: ‘New’ W56/W60B default admin password not recognised? - complex1 - 08-07-2022 01:14 AM

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