yealink w53h can't hear caller

[daler86]

(03-16-2021 08:46 PM)complex1 Wrote:  

(03-16-2021 07:25 PM)daler86 Wrote:  

(03-16-2021 05:07 PM)complex1 Wrote:  

(03-16-2021 11:54 AM)daler86 Wrote:  

(03-15-2021 08:53 PM)complex1 Wrote:  You don't have to import the codecs. The codecs are part of the firmware and they are already in the W60B.
The only thing what you have to do is enable them.
Account > accountX > Codec

G.711 A-law µ-law codec absent

G.711 A-law and µ-law codecs also called PCMA and PCMU...

I have more than 100 sip-phone working without a problem, also sip application working without problem. I think to missed some config in Yealink

There is no missing config in Yealink.
If your W60B is running the latest firmware and you have the device reset to factory default, provisioning it from your FreePBX it should work.
You were saying internal calls work, external calls have one way audio. Then I should say the issue must be found in your FreePBX config, not in the W60B.

I have not to router, my asterisk server direct connection to sip provider