T23G Unable to Obtain IP Address

[complex1]

(05-20-2020 12:18 PM)xBrito Wrote:  Hi
This is a used phone but I believe to be fully working.
Pressing 'OK' gives the following information:
1. IPv4:
2. MAC: 00:15:65: etc (displayed MAC address)
3. Firmware: 44.80.0.25

DHCP VLAN is Enables
LED indicator is lit showing device is connected

Hope this helps

Hi,

What you can try is to setup the phone manually, using the Phone UI, the WAN IP-address, Subnet Mask, Gateway and Prim DNS into the phone and check if the phone is accessible from the local network.
If this does not work then I think you have bought a bad working phone.
If the phone is reachable then first thing to do is update the firmware to at least 44.84.0.90