T48 won't upgrade

[lonvoice]

(11-08-2019 10:14 AM)YUK_Support Wrote:  Hi lonvoice,

I can confirm the MAC you had sent me is currently on Yealink's RPS service.
It is pointing to a server which looks to be hosting your firmware file.

Could I ask, who did you purchase this device from and when (approximately).
Also, what phone system are you currently connected to ?
Finally, would you be happy if I removed this device from the RPS ? It would no longer provision any settings to the phone so you'd have to set it up yourself.

Thanks,
Matt

Yes you can remove it from RPS if that's stopping the firmware upgrade (or just reflashing it with another one?). I should have access to RPS (it was probably me who put it on there!), but I just get SSL errors if I try to get on it now