T46S Ringtone for each account

[complex1]

(01-05-2019 02:08 PM)GP Wrote:  Hi

We work with T46S and W60P phones and are very happy with these products!

The T46S has two accounts defined and we would like to have two different ringtones.

In Settings, Ring2.wav is chosen as Ring Type.
In Account->Basic, Account1 has Ring2.wav as Ring Type and Account2 has Ring4.wav as Ring Type.

But the phone rings with Ring2.wav for all incoming calls, also for the calls on account2. How can i solve that?

Thank you for your support!

Hi,

Please disable “Distinctive Ring Tones” in Account > AccountX > Advanced or by auto provision:
account.x.alert_info_url_enable = 0 and try again.

The ring tone selected in Settings > Prefecence > Ring Type will not be played when a call comes in.

Hope this will help.