T46-48 Bug for Auto redial ?

[Frank Drews]

(07-05-2016 03:29 PM)andrea.s Wrote:  

(06-28-2016 01:08 PM)andrea.s Wrote:  Hi
in our Company we have 100 Ip Phone T46/48 with 3cx and have this problem:
On Telephone enable auto redial function, and if i call an internal number busy, the telephone request to me to recall automatically and work fine..
If call an number outside the Company..for example and mobile numer busy.. the phone She does not ask me, quite rightly, to redial the mumber, but since then the function does not work anymore and I have to do to re-activate provisioning.

some answers?

Same behaviour here. It just stopped working after some time. I wasn't able to figure out the reason, but what you are telling me sounds correct.

There is another bug with Auto Redial, we are suffering: If I A calls B (internal) who doesn't answer (not busy, just no answer) and than A hangs up, A immediately gets a pickup popup (we got visual alerts for BLFs and pickup enabled here) for the very same call he just ended. There is no call to pickup off course. This popup shows always and doesn't require any active BLF on the phone.
The popup made our users (A) think, that they got a callback. After failing to pickup, they called again. On the phone of B, there are several missed calls just minutes between them. This looks like a very urgent call and may be considered very impolite, especially calling a superior.

Everyone of those two bugs makes Autodial useless for us.

I mentioned these bugs to Yealink many month ago. I even installed the newest firmware on some testphones and did a PCAP, as requested. I never heard of them ever since it has been 7 weeks since the PCAP now.

best regards Frank