Call Pick Up Issues

[Karl_Yealink]

There are something need to confirm with you.
1. Do you use the group pickup?
2. How do you know the lines have incoming call then you pickup the call?
3. It's possible that when you want to pickup the call, but there is no any incoming call?
4. Is there other phones can work normally?

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(02-20-2016 05:03 PM)roxannegrodriguez Wrote:  It is possible to pickup a call being made to another phone. This can be done by dialing *6 and then the extension number of the phone you wish to pick up (i.e. *62004 dial). You can also pick up a call ringing on any phone in the same primary group as you, by simply dialing *6.

For this function, you need to contact with server provider for help.
It need to be supported in server side.