T2XP Series Phones Experiencing Buzzing/Humming

[cjtrevor]

(01-19-2015 02:29 PM)Yealink_James Wrote:  Hi Cjtervor,

Where are you from and from who did you buy the phones?
Have you feedback the issue to your vendor? If not, please feedback to them.

BTW, what's the phone SN number?

Regards,
James

Hi

We purchased the phones from broadbandbuyer.co.uk in the UK.

We have been able to obtain replacement handsets previously, but it has been a very slow painful process and the first time they insisted on us sending the whole phone unit back.

I am about to report the latest one via the yealink.co.uk warranty claim form in the hope that this will be a better service than going back to the retailer.

Serial number of the latest one to go wrong is - 1109013061202134

Regards
Chris