W52P Can't Config

[briankelly63]

Do you get this same behavior if you don't use a VPN connection?

I believe you can export the phone log file to either a compressed file or better yet you can watch the log in real time with a syslog type server like:

http://www.sysrose.com/

Its important to find out what its doing when it becomes unresponsive. That info will enable the support group to isolate the problem(s)..

VPN is general is not easy to set up because behind the scenes the phone and the openvpn server have their quirks depending what they are running on. Unfortunately because it works on one device doesn't mean you won't have an issues on another.