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W60B factory reset and default login
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carsey Offline
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Joined: Jan 2023
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Post: #1
W60B factory reset and default login
Hi

We have a W60B base and the W56H handset and unfortunately a phone needed replacing, so ordered a new one.

I went to try and log in to the online portal in order to transfer the phonebook to the handset, however the login credentials were now invalid. I initially set it up when we first got it and the password is/was saved in Chrome. However I still couldnt get in.

I tried a factory reset on the base station, unplug, 15secs, plug in, 3 lights, wait 5minutes, and power cycle, however this still doesnt allow a login through the web browser. It must be doing something as it un-registers the handset from the base and wipes the phone contact list.

I am also unable to do a base reset form the phone, as the option isnt there.

Is this a common issue with not being able to reset back to factory?


Any help would be appreciated.

Thanks
01-30-2023 05:48 AM
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W60B factory reset and default login - carsey - 01-30-2023 05:48 AM

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