Firmware Update for EHS36

[gobenb]

(05-29-2014 11:32 AM)commsys Wrote:  as per my other replies, it could just be the 3.5mm audio cable as the metal part of it is not as long as the other brands out there. (see attached image)

I had the exact same issue, and it was the audio cable not plugging into the plantronics base properly. push and hold the cable into the plantronics base and test. let me know how you go.

Just so you know i have tested the cable with 2 x new cs540 (both didn't work as the yealinks cable metal tip wasn't long enough). I also tested with 2x CS510 and both of these worked. Tested with 2 x new yealink EHS26 box's and T38G and T48G.

let me know if any one wants details.

Thank you, commsys. You are spot on. That jack just sticks out a tiny bit. I had to force it in just hair more to get it working properly.