MP54 factory reinstall ?

[zorgen]

(03-23-2024 01:55 AM)zorgen Wrote:  Well as far as I know helpdesk yealink might only help you if your phones are still under warranty
even so, sometimes I have been told they take 3 months to help you
so it`s unlikely also why I am posting here in hope that users can help each other as this forum is supposed to ?

Sharing the solution and files with everyone who needs it as below
it did work with both proper files

Dear Customer,



Greeting from Yealink Freya, nice to work with you!



Attached is the guide of recovering(reinstall) the phone.


When performing recovery mode, you need to prepare the rom file and bin file of MP54:

MP54.rom : MP58-OS12(MP54,Teams_MP56,MP54-OS12,MP56-OS12)-122.15.0.142

https://support.yealink.com/en/portal/do...5e2abb4c87

MP54.bin : RM files for MP56-MP54-MP58 .zip

https://yealink7-my.sharepoint.com/:u:/g...g?e=ltTnGh

And you need to rename them into MP54.rom and MP54.bin

*You need to choose the correct bin file according to the guide in the downloaded bin file folder. If it is stuck at updating.., then you could change a bin file and try again.



Please have a try. If there is any problem, please feel free to contact us.

Waiting for your update!



Best Regards,

Freya