+- Yealink Forums (http://forum.yealink.com/forum)
+-- Forum: IP Phone Series (/forumdisplay.php?fid=4)
+--- Forum: General topics (/forumdisplay.php?fid=15)
+--- Thread: MP54 factory reinstall ? (/showthread.php?tid=47536)
MP54 factory reinstall ? - zorgen - 03-23-2024 01:17 AM
Hello
Sorry I already posted the same in new firmware test as I am getting desesperate and can also test any beta
I have a problem with the yealink MP54 phones stuck on red light and black screen
Is there a way to factory reinstall the MP54 for Teams Android OS + firmware ?
I am stuck with many phones now out of warranty MP54 that gone bad, stuck first on initializing please wait and then no network nothing, just red LED and black screen
I already downloaded multiple times the firmware on yealink support and renamed as MP54.ROM but looks like I might need the .bin nowhere to be found ???
I tried both recovery via usb FAT32 and TFTPD
I would gladly appreciate if someone has a working solution for that matter with proper files to re install please
Thank you
Even a working firmware beta just to turn on the phone and take it from there
RE: MP54 factory reinstall ? - complex1 - 03-23-2024 01:37 AM
(03-23-2024 01:17 AM)zorgen Wrote: Hello
Sorry I already posted the same in new firmware test as I am getting desesperate and can also test any beta
I have a problem with the yealink MP54 phones stuck on red light and black screen
Is there a way to factory reinstall the MP54 for Teams Android OS + firmware ?
I am stuck with many phones now out of warranty MP54 that gone bad, stuck first on initializing please wait and then no network nothing, just red LED and black screen
I already downloaded multiple times the firmware on yealink support and renamed as MP54.ROM but looks like I might need the .bin nowhere to be found ???
I tried both recovery via usb FAT32 and TFTPD
I would gladly appreciate if someone has a working solution for that matter with proper files to re install please
Thank you
Even a working firmware beta just to turn on the phone and take it from there
Hi,
Perhaps Yealink helpdesk can provide you with the desired files.
https://ticket.yealink.com/
RE: MP54 factory reinstall ? - zorgen - 03-23-2024 01:55 AM
Well as far as I know helpdesk yealink might only help you if your phones are still under warranty
even so, sometimes I have been told they take 3 months to help you
so it`s unlikely also why I am posting here in hope that users can help each other as this forum is supposed to ?
RE: MP54 factory reinstall ? - zorgen - 03-27-2024 03:06 AM
(03-23-2024 01:55 AM)zorgen Wrote: Well as far as I know helpdesk yealink might only help you if your phones are still under warranty
even so, sometimes I have been told they take 3 months to help you
so it`s unlikely also why I am posting here in hope that users can help each other as this forum is supposed to ?
Sharing the solution and files with everyone who needs it as below
it did work with both proper files
Dear Customer,
Greeting from Yealink Freya, nice to work with you!
Attached is the guide of recovering(reinstall) the phone.
When performing recovery mode, you need to prepare the rom file and bin file of MP54:
MP54.rom : MP58-OS12(MP54,Teams_MP56,MP54-OS12,MP56-OS12)-122.15.0.142
https://support.yealink.com/en/portal/docDetail?documentCode=4ad57e5e2abb4c87
MP54.bin : RM files for MP56-MP54-MP58 .zip
https://yealink7-my.sharepoint.com/:u:/g/personal/freya_liu_yealink7_onmicrosoft_com/EUF40YPv3mhJnNMg1wvax88B3mcdxVembxl-Gmn0iDP6jg?e=ltTnGh
And you need to rename them into MP54.rom and MP54.bin
*You need to choose the correct bin file according to the guide in the downloaded bin file folder. If it is stuck at updating.., then you could change a bin file and try again.
Please have a try. If there is any problem, please feel free to contact us.
Waiting for your update!
Best Regards,
Freya
RE: MP54 factory reinstall ? - geoffbyron - 03-27-2024 07:01 PM
Hi,
I'm having the same issue & need the MP54 Bin file. where can I get it??
I have raised two tickets and not had any response.
Thanks
Geoff
RE: MP54 factory reinstall ? - Yisroel_MongoTEL - 03-28-2024 11:23 PM
(03-27-2024 07:01 PM)geoffbyron Wrote: Hi,
I'm having the same issue & need the MP54 Bin file. where can I get it??
I have raised two tickets and not had any response.
Thanks
Geoff
One post before yours has the link to download the BIN file.
RE: MP54 factory reinstall ? - MWA.group - 10-04-2024 03:40 PM
I also need the rom and bin file-set now where 3 of 5 phones have crashed at a client leaving them without working phones/phonesystem.
Link above in this thread is no longer active 122.0.0.4 - 122.0.0.12 (not working for me)... but I can find the new rom file 122.15.x.x with easy but not that old 122.0.0.x.
Non the less there is no way to find matching rom file for the bin provided..
Why do Yealink only publish the rom files...
And also created a ticket but the are not in their office from 1-7. oct. this is just bad...
Hope someone can help in their abstinent...