Adding existing Yealink phone to RPS

[jolouis]

(01-15-2019 05:17 PM)Stevev Wrote:  If I try to add the MAC into our account, will it throw an error?

yes, well at least that's how it used to work. The RPS has now been migrated/integrated and moved around from when they first launched it so can't say for certain anymore. IN the past you used to have to email support and tell them that you had possession of specific MAC addresses in use by another RPS client. Sometimes they asked for photo or proof of ownership, sometimes not. As long as you could establish they were yours they would then delete the old RPS entries and you could add them to your account as if they were new phones.

So might be worth opening a support ticket directly to see how they handle things these days.