Call Queue not working with the Grandstream UCM6202

[Travis_Yealink]

(05-09-2017 02:20 PM)ttran Wrote:  A call queue places incoming calls in line to be answered while extension users are busy with other calls. The queued calls are distributed to the next available extension user in the order received.

On yealink phone, we support call waiting feature, but I believe for call queue feature you mentioned, it should be the server side supported feature, right?
when the callee is free, the system will inform the caller, and then they can establish the conversation.

So back to my first reply, Yealink phone never done the IOT test with Grandstream PBX, as you might know, Yealink and Grandstream are competitors, so I can't help you for this issue, hope your understanding.

Regards